There are a few different reasons why a payment fails, such as expired card, insufficient funds, etc. Regardless of the cause, once a payment fails, Simplifi will not make a second attempt.
In the event the billing card on file could not be processed, you'll need to resubscribe by following these steps:
- Sign in to the My Account page at https://www.quicken.com/my-account.
- Under Simplifi, select Complete My Setup.
- Fill in the required fields and select Renew Now.
If you experience any trouble renewing your subscription, please contact one of our Coaches through the navy messenger icon at the bottom of your Simplifi account,