If you no longer have access to the email address associated with your Quicken ID account and don't remember your Quicken ID password, use the following form to submit a request to change: https://www.quicken.com/support/e-mail-change-request-submission. Please note: that the form is Quicken-based, as your Quicken ID and Simplifi Username (email address) are one and the same.
The form requires that proof of your identity be attached, so please be sure to grab a photo of your Driver's license, State Issued ID, or another form of acceptable proof before submitting the form. Once submitted, you'll see a pop-up success message.
What if I don't know the old email address I used?
When submitting the Email Change form, If you're unsure of your old email address, or think there was a typo, just do your best to enter what you think it should be, and then add a note under "Why are you requesting this change?" stating that you're unsure of the old email address.
How do I change my email address if I know my password?
If you're able to sign in to your Account at myaccount.quicken.com, you can manually change your email address, password, and other personal information without submitting the Email Change form. Please click here for more details.
Need additional help?
If you need any assistance with updating your email address, our Support Team is just one click away!