Whether you selected a monthly or an annual subscription, Simplifi offers the ability to switch between plans at any time. However, depending on where you started your Subscription, the steps to switching between plans will vary.
Instructions
Below, you’ll find the steps to change your plans. Be sure to follow the appropriate actions based on where you started your Subscription.
Simplifi Website
Sign in to your Simplifi account through a web browser.
Click the Profile icon on the bottom left of the screen.
Then, click My Account.
In the section marked Subscription, click Manage.
Under your Simplifi Subscription, select Manage Subscription.
Click Change Plan.
Select your preferred plan.
If your changes are made at least one day before the current expiration date, they will apply to your next billing cycle. We will apply any changes made later to the following billing cycle.
Note: At this time, Simplifi only offers the ability to change from a monthly plan to an annual plan during an active subscription period.
Apple App Store
Follow these steps on your mobile device:
Open the Settings app.
Tap your name, then tap Subscriptions.
Tap the Subscription that you want to manage.
Select your preferred plan.
Confirm changes to save.
The start date of the new subscription plan should show directly under the plan selected. If your changes are made at least one day before the current expiration date, they will apply to your next billing cycle.
Google Play Store
First, open the Google Play Store.
Ensure you’re signed in to the correct Google account (the one with the Subscription!)
Tap Menu, then Payments & Subscriptions.
Select Subscriptions.
Select your Simplifi Subscription.
Tap Cancel subscription.
Follow the instructions.
Once your current Subscription expires, you’ll be prompted to resubscribe upon your next sign-in attempt. At that time, you’ll be able to select the new preferred plan.
If you experience any trouble updating your plan, please don’t hesitate to contact Simplifi Support!