Some financial institutions have increased their security measures to protect your financial information and require verification with each connection attempt. Due to this change, you might be asked to complete a multifactor authentication with each account refresh in Simplifi.

While we understand how frustrating this may be, this process is in place to protect you and your account information. Sadly, we don't have a way to prevent these requests.

Note: Some financial institutions offer the option to disable the additional security measures, such as turning off MFA, but you'll need to contact your bank directly to confirm if possible.

Did this answer your question?