When it comes to contacting product support for an issue or question, Simplifi likes to make it as easy and convenient as possible. From experiencing an issue connecting to one of your banks, to asking a basic question on how something in the program works, or even for assistance with your first-time setup, Simplifi's amazing Coaches have got you covered!
From the Web App
You can access Simplifi Support directly from the Simplifi Web App by selecting the blue Chat icon located in the bottom right of the screen:
From the Mobile App
You can access Simplifi Support directly from the Simplifi Mobile App by selecting Help from the Menu icon, located to the upper left of the Dashboard, or by selecting Help Center from the Profile icon, located to the upper right of the Dashboard:
From the Help Site
You can also easily access Simplifi Support straight from our Help Site by selecting the blue Chat icon located in the bottom right of the screen:
About the Simplifi Community
The Simplifi Community is another great resource! Here, you can receive User-to-User help, make feature requests, provide feedback to the Simplifi Team, follow Alerts for known issues, as well as work with some of Simplifi's Coaches. You can access our wonderful Community by clicking here!